At Cazz, your satisfaction is our priority. While we take every effort to deliver high-quality products, we understand that returns or exchanges may sometimes be necessary. Here's how our policy works:
- Return & Exchange Period: Returns and exchanges are accepted within 7 days of delivery
- Eligibility: Items must be unused, unwashed and in their original packaging with tags intact
- Damaged Items: If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear photos to report the issue
- Process: Once your return reaches our warehouse, it will undergo a quality check. Refunds or exchanges will be processed after successful inspection
To further information on a return or exchange, contact us at support@cazz.co.in. We appreciate your trust in Cazz and are committed to making this process as smooth as possible.